Eric Hepperle
IT, Design & Web — built by one person, done right.
Ten-plus years running the full stack of practical technology work: troubleshooting hardware and helpdesk tickets, laying out print and digital publications, and administering WordPress sites that real businesses depend on.
Proof Approved
A technologist who never stopped being a designer.
I'm Eric — a versatile technology professional who bridges creative and technical disciplines: IT support and troubleshooting, graphic design and desktop publishing, and WordPress website administration. I've spent a decade learning that a website is only as good as the person who keeps it running, and a publication is only as good as the person who checks it before it goes to press.
My background spans enterprise IT support, newspaper production, WordPress administration, PHP-based site customization, Linux hosting, and customer-facing technical consulting — for corporate, nonprofit, ministry, and small-business clients alike. I'm bilingual, English (expert) and Spanish (basic), and I document everything I build so the people I hand it off to can actually use it.
"Give me the brief, the deadline, and a clear goal — I'll bring the rest, and I'll write it down so the next person doesn't have to guess."
Quick Spec Sheet
- BaseGeneva, AL (+ remote)
- LanguagesEnglish (expert), Spanish (basic)
- IT FocusHelp desk, Windows & Linux, hosting
- Design FocusInDesign, Photoshop, Illustrator
- Web FocusWordPress, HTML/CSS/JS, PHP
- EducationWordPress Cert. · AAS Electronics Eng.
- In ProgressCompTIA A+, AAS Information Technology
All kinds of paid work, welcome.
In-House Role
Designer, web developer, IT support, or a hybrid creative-tech position — local or remote.
Project Work
One-off design work, website builds, publications — from a single asset to a full campaign.
Contract & W2
Fixed-term engagements, staffing agency placements, and contract-to-hire arrangements.
Studio Overflow
Subcontracting and white-label production work — I play well with other teams.
Ongoing Support
Monthly design, IT, or website-maintenance agreements for businesses that need steady help.
Anywhere-Friendly
Fully remote, hybrid, or local — Alabama Wiregrass area and surrounding region.
Note: Not seeking commission-based work.
Three disciplines, one person.
Information Technology
IT-01Design & Desktop Publishing
DTP-02Web & Digital Content
WEB-03Professional Skills
Proof of production.
Geneva City Web Redesign
Full UX/UI redesign of a municipal WordPress website — modernized experience, improved mobile accessibility, and a scalable structure for ongoing city communications.
View Case Study →ElijahStreams Platform Rebuild
Full-stack WordPress rebuild for a ~60K-monthly-visitor ministry platform — custom theme, ACF architecture, hosting overhaul, and 38% uptime improvement.
View Case Study →Morning with Nancy Devotional
365-day devotional typeset end-to-end in InDesign — master pages, paragraph/character styles, GREP scripting — delivered print-ready for Amazon KDP.
View Case Study →Your CBD Store Branding
Complete branding and marketing design for a retail store — logos, packaging graphics, web graphics, and print marketing from concept to production-ready files.
View Case Study →Mayo's Welding Brand Identity
Industrial brand identity built for durability and recognition — truck graphics, signage, and print materials designed to hold up in the real world.
View Case Study →Dothan Eagle Advertisements
A collection of print design deliverables from my time as an in-house graphic artist at the Dothan Eagle / Lee Enterprises (2019–2020).
View Case Study →Build log.
Freelance Web Content Specialist & Graphic Designer
- Designed, maintained, and supported WordPress websites for small businesses, nonprofits, and community organizations — 12 sites from concept through launch.
- Produced logos, branding packages, marketing graphics, and website imagery; customized themes with HTML, CSS, JS, and light PHP.
- Implemented Elementor blocks for a no-code build process, improving development and design time by 58%.
- Trained clients through documentation and 18+ instructional videos, reducing ongoing support requests.
- Uses AI-assisted tools responsibly for research, documentation, and code refinement — validating every production implementation.
Full-Stack WordPress Developer / Website Administrator
- Primary administrator for a high-traffic site serving ~60,000 monthly visitors; rebuilt the platform twice over the engagement.
- Managed migration, hosting, SSL, Cloudflare CDN, backups, and security hardening — an estimated 38% improvement in uptime and system efficiency.
- Replaced the page-builder with a custom classic theme, cutting plugin count from ~30 to 21.
- Built a testimonials system with expanded editor access, boosting engagement an estimated 10–13%.
Graphic Designer / Production Artist
- Designed and produced 1,800+ newspaper ads, print publications, brochures, business cards, logos, and digital assets.
- Prepared production-ready files for commercial printing under strict publication deadlines using InDesign, Photoshop, Illustrator, Acrobat, and Dreamweaver.
Web Designer / WordPress Content Specialist
- Redesigned the organization's public-facing WordPress site using a custom Avada child theme, increasing delivery speed by 28%.
- Performed SEO analysis and optimization; produced documentation supporting long-term client self-management.
Interim Executive Director (Volunteer)
- Managed day-to-day operations during a leadership transition and modernized office technology and communications.
- Launched the Chamber's first active Facebook page, growing community engagement ~38% and membership 13% during the interim period.
Online Technologies Analyst (Contract)
- Supported enterprise web application development using PHP, HTML, CSS, JavaScript, and Laravel.
- Produced documentation in Confluence and contributed to collaborative development using Git and Agile methodologies.
Junior PHP Developer
- Developed and maintained PHP/MySQL applications in a production LAMP environment for enterprise travel booking.
- Documentation saved an estimated $6K/month; Perl-based automation of SVN and networking processes saved an estimated $10K/month.
Always on the record.
Education
- Career Pathway CertificateWordPress Web Design — Portland CC
- A.A.S.Electronics Engineering Tech — Hawkeye CC
Certifications & In Progress
- PMIProject Management Fundamentals
- CompTIA A+In Progress — Target Mar 2027
- A.A.S. Info. TechnologyEnterprise State CC — Exp. Dec 2028
- OngoingAI-assisted productivity, WordPress, design & IT
Let's build something worth keeping.
Whether you need a full-time IT and design hire, a WordPress site built right, a publication typeset for print, or a reliable pair of hands for project work — I'd be glad to talk. No pressure, no pitch deck. Just a conversation about what you need.