Apparently this is a common issue with Windows 8. Here is what I know from my own experience:
- It does not help to upgrade to Windows 8.1
- No Windows Update has fixed this issue
- The problem seemed to start about 2 months after I bought the laptop, after a BIOS update (update must have been around October 2013).
- Tech support was not able to fix it, even after trying different driver configurations and a BIOS rollback.
They want me to send it in, but I have online classes and need my laptop until April. Guess I’ll try to see if disabling sleep mode fixes these issues.